Your security is our priority
Rocketseed treats the security of your corporate email as our top priority. Whether you are using a hosted ASP solution or a dedicated Rocketseed mail server behind your corporate firewall, we keep your security concerns foremost.
Rocketseed email branding servers are built on top of industry-standard software components. We thoroughly test all components and customer software, and perform regular security reviews and penetration tests. All servers are configured with industry-standard firewall software to prevent unauthorised access.
Dedicated servers can be locked down to prevent access by anyone outside the customer IT department. Alternately, access can be limited to specific IP addresses, or to a specific VPN solution. Access to the underlying server is controlled via SSH, the most secure remote protocol.
All browser-based access used to configure branding can be forced to use the most secure SSL encryption protocol.
In shared environments we ensure that no account data, branding information, or reporting data is visible to users of any other accounts. We perform regular security audits, and maintain audit logs for all user activity performed on each Rocketseed email branding server.
A Rocketseed email branding server does not store any email messages. During normal operation, the contents of an email message pass through our server in well under one second.
We configure our Rocketseed email branding servers to accept email traffic using industry-standard encryption techniques like TLS to further ensure that no eavesdropping is possible.
In hosted environments we typically assign high-complexity passwords to each sender of branded Rocketseed email to ensure that no outsiders can utilise custom branding. In Enterprise environments, branding requests are only accepted from the specific IP addresses of the customer’s outbound mail server. In Enterprise environments the Rocketseed email branding server can integrate with existing corporate anti-spam and anti-virus solutions from other vendors.
Rocketseed email branding servers are normally configured in redundant pairs to ensure fault-free operation even in the event of hardware or networking outages. Regularly-scheduled backups are performed to ensure that no configuration data or reporting information are at risk. In addition, backups can be configured onto dedicated librarian servers at a fully segregated separate data center to provide another layer of protection.
Copies of the custom Rocketseed email branding software are held with a third-party software escrow provider. This ensures that in the unlikey event of a catastrophe it will always be possible for Enterprise customers to maintain and extend their email branding capabilities.